1 reviews | Active since Aug 2014
Horrible insurance Claim
<p>I was in an accident on the 10 November 2016, the company that bumped my car refered me to Zurich as their insurer and i was given claim ********** and told to contact Helen Boshoff on ********** 251,that when my nightmare started. So many calls i finally landed to the so-called 3rd party claims where i was told to get a quote of which i paid for the qoute R650 and sent to the mighty Lesego mabote on the 9/12/2016 and resent again in the 12/12/2016. then I called the call centre again as mighty lesego is not available on the 19/12/2016 and was told she is on leave , they will send me forms to fill, I got the forms and sent but nobody contacted or told me there a fault until i called them on the 9 th and they said there outstanding documents. I have sent everything en called to complain to Seth who happens to be a manager and nothing was done until someone in the call centre made effort en Lesego and Seth never even called not email . I receiveda document that an assessor will call me on the 27/01/2017, yes i was called the made an appontment for 01/02/2017 and later cancelled it on the day of the appointment saying Zurich is saying they must not come they will send another assessor. Plainly i am being bul**** by this company and it employees. now im thinking of going to the lawyer then the press so people can know what this companies like Zurich are treating 3rd party claims. I am using my car to do business and i have lossed time and money without a car as a financial advisor.</p> <p>Hope i will get someone that can assist me before i handin the matter to my lawyer.</p> <p> </p> <p> </p>
