1 reviews | Active since Dec 2018
Harsh Treatment
Tagging Bryte Insurance and OnePlan.
I am really let down by OnePlan and how they rejected my motor accident claim. Upon receiving my rejection letter it stated that they rejecting on the basis that I broke the law. I then called in to get more details and they said that during the investigations I stated that I had 4 glasses of alcohol on the night of the incident which gave them enough reason to reject the claim. I told the claims agent that the reason for the accident was purely on the fact that the other car(taxi) ran a red light which caused the accident and subsequently fled the scene. This is a matter of me being at the wrong place, at the wrong time. My tracker information shows all of my whereabouts and shows that I wasn’t over the speed limit. He then said that it doesn’t matter because even if I had just one drink instead of four they would still not approve my claim. How does one make a conclusion of that sort? I pay close attention to what and how much I consume when I still have to drive so to ensure that if I get stopped by law enforcement and participate in a sobriety test be it breathalyser or blood work, I get cleared this has happened many a times before. But for them to come to this conclusion with zero evidence just goes to show how far they willing to go not to get a claim approved.
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
Kind regards
Bryte Insurance Company
