Elixi health *****ulent debit. Bryte insurance and Cubix

Item: Bryte Insurance Company
Rating: 1
Author: Jessica M

I am so upset. I took out insurance cover with Elixi health and they decided to double debit me without a warning. I want my money back in full and cancel this immediately. I will be taking this to the ombuds because I did not agree that they must take this money without warning. I need it for a funeral. Please assist urgently

Helpful (0)

Replies (2)

Bryte Insurance Company's replyOfficial

03 Aug 2025, 08:51

Dear Jessica M

Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.

Kind regards
Bryte Insurance Company

Bryte Insurance Company's reply03 Aug 2025, 08:51

Official

Dear Jessica M

Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.

Kind regards
Bryte Insurance Company

Bryte Insurance Company's replyOfficial

11 Aug 2025, 13:33

Dear Jessica

Thank you for engaging us regarding your complaint.

We are pleased to have been able to assist you in resolving this matter.

Please feel free to get in touch should you require any additional support.

Keep well & best regards
The Bryte Insurance Team

Bryte Insurance Company's reply11 Aug 2025, 13:33

Official