CS
Carla S

1 reviews | Active since Apr 2022

28 Apr 2022, 13:09

Don't choose Bryte Insurance stick with the ones you know.

Really really unhappy with TWK Bryte Insurance company. I will not recommend them to anyone. Very slow to help with paying out a claim. Takes for ever to reply. Has allot of questions the whole time. I've been struggling for a month now to get a claim done and to get paid out. This Insurance is costing me money now. My advice will be stay with Normal popular Insurance everyone know of. For Example outshuranch. So if you where thinking of getting insurance with TWK Bryte please don't. They don't want to help you if you are desperately needing them to settle a claim , And i'm referring to a Household claim. You pay them every month. And if you need them to help you with something necessary like a washing Machine costing you to pay for washing clothes at a washing facility for over a month now then they just disappears and take all the time in the world. Really really unhappy with this insurance and will not recommend them.

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Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply03 May 2022, 13:07
Official
Dear Mrs/Miss Sisson

Thank you for bringing this complaint to our attention.

We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind regards

Bryte Insurance Company