Disappointed in Brytes Insurance

I had my geyser burst on 27 December 2021 , called Brytes assist for help took forever to answer , then got a hold of broker to assist. She managed to get hold of assist help then help was sent , a contractor came out to isolate geyser . I managed to mop up all water in bathroom and kitchen as it was flooded . My claim was put in and geyser was replaced within two days and was happy with supplier of geyser, but the problem arose when waited for assessor to come to assess damages caused by geyser it , it took the assessment department about 3 weeks to come . After the water was in my kitchen my fridge and washing machine had problems as there was a surge . I had an independent technician to come an assess and found board blow on machine and fridge motor noise which a report was submitted. Then eventually the assessor arrived and explained what happen , not long after that two guys came to assess the fridge and washing machine, they did not introduce them self or give me a card to tell me where they from , all they said the assessor knows them. Then guy open machine and said one cable is missing that is why machine is not working, I explained to him that a technician came and never take any cable , was adamant and made me feel like I tampered with machine, I was upset as they made accusations. I then called Samsung they said no cable goes on black adapter, I also went to video another machine same as my one and video the board and no cable was on black adapter. The fridge the guy said no gas so I said fill and it already had gas , he turned around and said it’s a maintenance issue , I rep**** to him as fridge worked fine and only started tripping when water came in caused buy geyser . They left eventually got a report that not willing to pay for fridge , machine and willing to pay portion of cupboard damage . I called my broker and said was not happy then they was liaising with assessor, eventually he said will give me R1000 rand to sort other cupboards , I rep**** that he should get a professional cupboard fitter to do the job as you cannot just put bases on cupboards without lifting the granite and cupboards. My claim experience with Brytes was the most painful, unpleasant, unprofessional , disheartening experience and having no claims for 7 years , made me want to leave this insurance company due to the assessment process which questioned my integrity , made me feel like a **** and made ridiculous offers as I looked like I was desperate., the fact of matter I lost all trust in Brytes insurance . I was with Zurich but once name changed the service changed , I guess loyalty means nothing today being with one insurance for more than 25 years means nothing and we just a client . Well Brytes I left and will not come back even if u gave me free insurance , cause once you question my integrity I don’t believe I can trust you as a company to look after my belongings.