KG
Karen G

1 reviews | Active since Mar 2020

26 Mar 2021, 12:17

CLIENT SHOULD SUFFER IF THERES NO PARTS ACCORDING TO BRYTE

Good day, I have been a client for about 10 years. Im having the worst possible experience ever. Its been lie after lie from Bryte. Accident occurred early February. Its now the end of March and no closure. The assessor is waiting for a quote which 3 panelbeaters could not give him because they have a problem with part prices. Assessor has been to the panelbeater yesterday and he reported to Bryte that he will have a quote today. I have just spoken to the panelbeater now and he says that is false information they are still waiting for part prices. They dont want to loan me a vehicle until they come to a decision and they are still deducting my premium. I would rate them zero if I could. Santie from Bryte says they all are doing all they can but I never hear from them until I complain.

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Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply29 Mar 2021, 07:41
Official
Dear Mrs/Miss Govender

Thank you for bringing this complaint to our attention.

 We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind regards

Bryte Insurance Company