CT
Carol-Ann Tarboton

1 reviews | Active since Aug 2018

14 Aug 2018, 12:43

Claim ***

I have had put in a claim for +-R40 000 that has been rejected due to minimum security requirements not being met. After proving the requirements have been met I have been sent from pillar to post. The service from the Assessor is questionable and I have spent hours gathering quotes, taking photos, pulling out old slips of the ****** items. After numerous emails between my broker, the assessor, calls to Bryte themselves, I am very disappointed in the way this has been handled. Can Bryte please look at the evidence of the security of my house and re-assess my claim.

0
Replies (2)
Bryte Insurance Company
Bryte Insurance Company's reply14 Aug 2018, 13:23
Official

Dear Mrs/Miss Tarboton

Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind Regards

Bryte Insurance Company Ltd

CT
Carol-Ann Tarboton's update14 Aug 2018, 14:40
Reviewer Update
Thank you Bryte, I have emailed ********** with more details and am hoping for a positive response.