1 reviews | Active since Jul 2020
Can I have feedback PLEASE!
INYAN*** - POLICY NO: SA GBC ***
I submitted a claim via my Body Corporate (ANGOR), who in turn sent my claim to Bryte Insurance. They rejected my claim based on incorrect information received from a third party. Upon correcting them and having provided evidence of when I first became aware of a leak on my premises, they now refuse to communicate with me further and gave me no feedback regarding the final outcome of my claim review.
I am so disappointed with the service and question what's the point of ANGOR doing business with such a company, as there appears to be no intention of covering simple claims.
Can someone please actively follow up on this matter and provide me with feedback please.
Next step will be to provide a full report to the Short Term Insurance Ombudsman!
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company