Bryte....no beacon of compassion

My story of travel during Covid. On leaving South Africa for a 3 week holiday in New Zealand I became stranded for 4 1/2 months. I was covered by Bryte having paid with my Standard bank credit card and topped up with my Travel agent. I attempted to claim on my original return ticket and Bryte drowned me in admin. This was during an extremely stressful time and had no idea that Bryte expected their paying customer to do their work. I also tried to claim on a ticket bought through my travel agent which went insolvent, with no luck. So having eventually arrived home on my 5th attempt and an expensive air fare, Bryte offers zero customer service and they really do not deserve a star.