SW
Stafford W
1 reviews | Active since Mar 2009
02 May 2020, 12:46
bryte travel insurance ducking and diving.
i took out insurance with this dreadful insurance company as i was flying to the US on the 7th april with SAA which i was concerned may liquidate, when along came covid-19. the fact that the reason for me going to america (for a 70th birthday) no longer existed was dismissed with their response that SAA would be responsible for a later booking. this i accepted. now that SAA is to be liquidated, i would like my money back from bryte travel insurance and they still say they are no longer responsible. i would warn anyone against patronising this company. they are awful.
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Bryte Insurance Company's replyOfficial
03 May 2020, 09:34Dear Mr Wright
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Bryte Insurance Company's reply03 May 2020, 09:34
Official
Dear Mr Wright
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company