RA
Richard A
1 reviews | Active since Dec 2023
12 Dec 2023, 14:17
Bryte Travel Insurance, don't take a chance! Steer clear
While travelling in Singapore my wife took ill and had to be admitted to hospital. This was in June 2023 Initially the service received from Bryte was fantastic and they continuously followed up regarding her condition. This service disappeared once it was time to make payment to the hospital and to date I have received zero confirmation of payment or settlement of this invoice. We are now 6 months after the fact
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Replies (2)
Bryte Insurance Company's replyOfficial
12 Dec 2023, 15:37Dear Richard A
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Bryte Insurance Company's reply12 Dec 2023, 15:37
Official
Dear Richard A
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
RA
Richard A's updateReviewer Update
19 Dec 2023, 15:361 week later after the promise to look into this and still no confirmation or reply.
Where to from here
Where to from here
RA
Richard A's update19 Dec 2023, 15:36
Reviewer Update
1 week later after the promise to look into this and still no confirmation or reply.
Where to from here
Where to from here