YF
Yvette F

1 reviews | Active since Dec 2017

19 May 2020, 13:36

Bryte Travel Insurance and Dream World Adventures collaborate to enrich themselves for cancelled trips

Bryte Travel Insurance is collaborating with Dream World Adventures to retain cash deposits and offer vouchers as compensation. Nobody should be forced to travel in the near future considering the global pandemic. This is abuse of consumer rights. Bryte does not even have the courtesy to respond almost a month later despite numerous emails and telephone calls. Both companies should be disciplined for trying to enrich themselves unjustly.

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Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply20 May 2020, 06:57
Official
Dear Mrs/Miss Francis 

Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind regards

Bryte Insurance Company