MV
Marisa V

1 reviews | Active since Feb 2023

10 Feb 2023, 09:54

Bryte travel Insurance

I bought travel insurance from Bryte for my recent trip. Unfortunately I have a claim. I submitted my claim and my claim was allocated to Tebogo Tsatsimpe and I have received no feedback or call from him. My claim is not being addressed. They were quick to take my money but their service is bad and non existing

0
Replies (2)
Bryte Insurance Company
Bryte Insurance Company's reply10 Feb 2023, 10:28
Official
Dear Miss/Mrs Viljoen

Thank you for bringing this complaint to our attention.

We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind regards

Bryte Insurance Company 
MV
Marisa V's update10 Feb 2023, 14:05
Reviewer Update
So now you send me an email to say upload documents and your website is not allowing me to do this!!! Why do you not phone me to discuss you have my details - I will inform also my travel agent of your bad service you are pathetic beyond words