Bryte insurance refuse to authorize panel beaters on panel list after different exuses

On the 26 june i reported i had small incident with my vehicle. Damge to the front bumper and cradle. Whilst driving up my driveway. I reported this to the insurance broker. I was informed to take my vehicle to authorize panel beaters for the quote which is magoos panel beaters . After i receive the quotation i forward to the insurance broker. After many days waiting. I was told to take the vehicle to auto rust which is 23 km away from me when first panel beaters magoos down the road from my home. The assesor whom did desk top assessment did not authorize magoos panel beaters cause they were not on bryte panel list. Then i was informed by my insurance broker bryte made a big mistake to authorize auto rust instead of magoos panel beaters. Today on 8 July i called tony the claims handler from byte insurance in umlanga office i did explain to him. Why is this claim going back and forth he told me to write to my insurance broker manager. I am getting different explanations every time. This is absolutely inconvenient to get a claim authorization when my premiums are paid every month. Magoos panel beaters explained to me that my car will be ready in 1 week, i am happy to take my vehicle to magoos panel beaters. Why is bryte Making me run around. Its very inconvenient to go to auto rust panel as they are far away. Were as magoos is walking distance from my home its convenient. I need someone to really look into this mess as bryte insurance is all lost. As a client i am really really tired calling an waiting for my car to get repaired today an tomorrow stories. Absolutely ridiculous.

Please from bryte management please check with your assesor as all this trouble started from the assesor

I need this to be resolved asap