TP
Trevor P
1 reviews | Active since Apr 2022
27 Apr 2022, 13:01
BRYTE INSURANCE PLEASE PAY OUR CLAIMS
A burst geyser claim and their broker is giving us a run around. When geyser burst the Bryte helpline was of no assistance at all so once again we were on our own. When invoice was submitted via Wakefields "managing agents" their broker wanted to know why the complicated installation after the festive season shutdown delay had taken so long. This after our severe storm claim remains unpaid for 3 years. Certainly not treating us fairly so Regulators need to know. All Bryte does on Hellopeter is send a generic email with their contact detail crossed out.
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Replies (1)Bryte Insurance Company's replyOfficial
28 Apr 2022, 12:07 Dear Mr Patrick
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
Bryte Insurance Company's reply28 Apr 2022, 12:07
Official
Dear Mr Patrick
Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards
Bryte Insurance Company
