Bryte Insurance pathetic service

Good day, i have been dealing with Bryte insurance now for the past 6 months for a 3rd party claim. A Doppio Zero Food truck knocked into my car in February 2020, the driverside back fender and front fender/bumper was damaged. All this was reported on the accident report. I was asked to get 3 quotes from panelbeaters which i have done. 6 months later Bryte Insurance comes back and there assessor Tyronne Scholtz tells me they can only pay for the back fender. He says how can tge front fender be damaged by the truck driver. I have witnessed this accident myself. Now i am being called a ****. What is the reason for me going to get quotations if they have there own assessors gives quotes according to his own discretion and has not witnessed or seen the damage to my vehicle. I really feel sorry for Bryte Insurance customers if people get treated and cheated this way. After a long wait, i am still trying to get a payout from Bryte Insurance. Now i have to settle for less than half the amount that i received from the quotations i submitted. All i want is for my car to be repaired by a reputable panelbeater. I totally understand COVID restrictions has affected many businesses. But to take this long for a payment that is less than half of the quotes i received is ridiculous. Case:***8 / DW45BKGP