JvdM
Jan van der Meer

1 reviews | Active since Nov 2024

18 Nov 2024, 10:39

Bryte insurance. Denied travel insurance medical claim.

Booking a airline ticket with a credit card and receiving free basic insurance then upgrading to option 3 and paying for that which I did 3X over the last 18 months has left me with a very bitter after taste. On my last trip to the USA last month I fell, 3 days later extensive bruising appeared on my inside upper left leg becoming painful on my return flight home, after landing I needed and received assistance using a wheelchair to clear Immigration and baggage claim. The next day with a doctors appointment and Sonar examination no damage to my hip only soft tissue bruising, medication was subscribed. A claim submitted for emergency medical cost (documented invoices R1935.00)to Bryte was denied on the bases of; No medical cost incurred in South Africa will be refunded. What did I unsure for? The unpleasant correspondence with Bryte assessors not taking the unfortunate situation and return date in consideration forced me to place this experience with Bryte insurance on Hellopeter.com advising future travelers to ignore the credit card facilities offered and opting for Travel Insurance from a reputable insurance Company, avoiding unpleasant dealings with Bryte insurance company which will never be considered by me or my corporate business again. The above rating should be -1 star.

0
Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply18 Nov 2024, 12:11
Official
Dear Mr Jan van der Meer

Thank you for bringing this complaint to our attention.
We will look into it as a matter of urgency and will get back to you.

Kind regards
Bryte Insurance Company