DK
DHIRAJLAL K
1 reviews | Active since Nov 2018
14 Nov 2018, 14:47
BRYTE iNSURANCE COMPANY do not want to settle aclaim in full
They handed my third party claim to Customer Loyalty Consultant their client's (Tupa 2012 (Pty) Ltd car hit my car from behind the damages was between R 23,000 to R 25,000. and also have further 2 quotes for around the same amounts. The consultancy firm wants to settle for R 12,000 half the amount according to Claire they will not replace the genuine parts damaged with genuine Nissan parts as the car is out of warranty(sic) ?Ref given to me CTP ********** 9 OR NWBZU219479 i AM TAKING THIS MATTER TO SHORT TERM OMBUDSMAN AND TO CONSUMER COUNCIL
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Bryte Insurance Company's replyOfficial
15 Nov 2018, 13:59Dear Mr Khoosal
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
Bryte Insurance Company's reply15 Nov 2018, 13:59
Official
Dear Mr Khoosal
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company