mC
my C
1 reviews | Active since Nov 2017
02 Sept 2019, 08:26
BRYTE - DECEPTIVE WORDING
Was offered top up travel insurance from Bryte Insurance via Absa Bank. Off to do some scuba diving and was all good until I checked that my policy was in order. I specifically mentioned that I was diving in Egypt...where the water depth up to 100's of metres deep. Wording in policy is deceptive...only insured when diving in water less than 50m deep and not up to a max depth of 50m, although my licence doesn't allow me to dice to that depth. What a crock! CAREFUL on this....they're not prepared to amend wording.
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Replies (1)Bryte Insurance Company's replyOfficial
04 Sept 2019, 09:53Dear Sir
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
Bryte Insurance Company's reply04 Sept 2019, 09:53
Official
Dear Sir
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
