WO
Wessel O
1 reviews | Active since May 2018
18 Feb 2019, 13:47
Bryte ABSA Travel Insurance too busy to respond
I always book, and never claimed, with Bryte ABSA Travel Insurance. During a recent trip, however, I lost my prescription spectacles and on 24 January 2019, I sent an email with a claim. I received an email claiming "vast claims insurances, etc", but I have since not heard anything from Bryte ABSA Travel Insurance. It is not a piece of clothing or a suitcase that I can go without, but spectacles that I need for everyday walking, driving, etc.
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Bryte Insurance Company's replyOfficial
21 Feb 2019, 08:42Dear Mr Oosthuizen
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
Bryte Insurance Company's reply21 Feb 2019, 08:42
Official
Dear Mr Oosthuizen
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind Regards
Bryte Insurance Company