HC
Happy C

1 reviews | Active since Aug 2018

20 Dec 2019, 12:34

Avoid for Travel Insurance.

Beware of using Bryte for Travel insurance. They will ALWAYS find some reason or another not to pay out on your claim. We had a 9 hour wait at the airport after a missed connection, due to our arriving flight being 30 minutes late. Bryte firstly kept on needing new documentation, repeatedly requesting this or that form or piece of information, then rejected the claim as the time between arriving incoming flight, and departing connecting flight was less than 3 hours. Realistically, how many flights have a 3 hour or longer connecting wait-time ? We have decided never to use them again. Utterly hopeless.

0
Replies (1)
Bryte Insurance Company
Bryte Insurance Company's reply20 Dec 2019, 13:16
Official
Dear Mr Vorster

Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind Regards

Bryte Insurance Company