********* and *************. Stay away.

This is the worst insurance company I've ever dealt with. Zero communication. Firstly it's difficult to know who to contact as they send you from pillar to post. Once you do make contact, be prepared to send endless follow up emails, as no one in this company will get back to you about anything unless you continuously ask for even an acknowledgement.

Secondly, they tried to offer me such a miniscule amount, trying to make me pay 60% of the claim !! They added in some additional excess that was not on my policy. I feel sorry for anyone who didn't go back and check their policy or fight for what they should be getting. I was also given some excuse where the blame was shifted onto me, when the fault was actually theirs and they were using it to pay less. It's only when I refused to sign the offer and demanded they review the entire situation, that I was paid out what I should have been in the first place.

To ADD: My insurance was with Takaful through FNB Brokers, however Takaful insurance seems as though they may as well be BRYTE.. since I only dealt with bryte throughout my claim. This entire process has made Takaful and Bryte completely ************* and ********* as insurance companies.. they are only concerned about how to pay you the least amount of money as possible.. not in the protection of your vehicle or in being fair.