cT
christine T

1 reviews | Active since Jun 2021

14 Jun 2021, 15:36

allan shelton- no response on claim

I have a claim number ***7 which i am trying to follow up with Allan Shelton and i am unable to get a hold of him..he is either on lunch or not at his desk... sad really such a corporate company to have such *********** workers working for them, sad the bad name they give to the company, i can say 100% Allan would have communicated if there was another insurance company involved i guess i still have to waste my airtime in trying to call allan everyday until someone can assist

0
Replies (4)
Bryte Insurance Company
Bryte Insurance Company's reply14 Jun 2021, 16:04
Official
 
Dear Christine Thumbiran

Thank you for bringing this complaint to our attention.

We will look into it as a matter of urgency and will get back to you.

If you are able to provide additional information, please send an e-mail to our customer services team at ***.

Kind regards

Bryte Insurance Company


cT
christine T's update15 Jun 2021, 08:05
Reviewer Update
your email address is blocked
cT
christine T's update21 Jun 2021, 15:20
Reviewer Update
can anyone assist me with my claim ***7, documents submitted need feedback no luck from Friday - cant get a hold of anyone - was advised that i will receive feedback in 10mins gone more 40mins now still waiting.
cT
christine T's update19 Jul 2021, 13:08
Reviewer Update
Allan shelton is always in a meeting, can never answer the calls very hard to get a hold of