TD
TINO DE-FREITAS
1 reviews | Active since May 2015
16 May 2015, 15:12
7 Months and still my van not fixed!!
I was in a accident in Nov 2014, the person that knocked into ME was insured by Zurich. I sent off all third parties claim form until today nothing has happened. Every time i call the third party call centre Pule who is handling my file is either on tea break or lunch and never returns my calls when i left him messages with his colleague Sandy. Please fix my van ASAP!
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Bryte Insurance Company's replyOfficial
18 May 2015, 07:53Hello Tea-knows,
Dear Mr De-Freitas,
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards,
Zurich South Africa
Dear Mr De-Freitas,
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards,
Zurich South Africa
Bryte Insurance Company's reply18 May 2015, 07:53
Official
Hello Tea-knows,
Dear Mr De-Freitas,
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards,
Zurich South Africa
Dear Mr De-Freitas,
Thank you for bringing this complaint to our attention. We will look into it as a matter of urgency and will get back to you.
If you are able to provide additional information, please send an e-mail to our customer services team at ***.
Kind regards,
Zurich South Africa