1 reviews | Active since May 2016
Very Unhappy Customer
I contacted Sunrose Distrubutors Aircon Suppliers of Blu Star Airconditioners as they had very good deals in Aircons. I then received a call from Jacque Stoltz. He said he could install my aircon on the same day. His team arrived and installed the aircon. I was at work. They did a shoddy job with no conduits abd no aircon holder which Jacque promised to come and install ( the holder). No conduits were installed. Water has been dripping all over. He then offered me another aircon at a good price I said he could come and install it. Again no conduits. Water dripping onto window ledge. I contacted him he started avoiding my calls and WhatsApp messages. He keeps lying that he is coming and he us absolutely obnoxious. No after sales service. The power supply has been left open. If he does respond he gets into unprofessional arguments. I contacted Sunrose as they gave my number to him. I am a my wits end. Work is absolutely shoddy and I have paid a lot of money. He reads messages does not respond and does not take calls. Once he has your money he does not care. I am reporting him to the Consumer Council and Will be taking Legal Action as he seems to be taking me for granted and there is no business address for him. I will screenshoot his obnoxious messages and pictures of his shoddy work as he is now hopping from one company to another. I have seen pathetic reviews from unhappy customers. Please, please do not buy from Jacque Stoltz.
Jacque Stoltz has blocked all our numbers. The aircons are recently installed and under guarantee so we now have no recourse.
We contacted Sunrose Distributors as they referred Jacque Stoltz to us as their installer. Shahid instructed me to buy 2 lengths of conduit piping and clips. I asked Shahid what width of pipe I should buy and he dAfter much of a challenge Shahid came this morning 23 December 2023 to ‘fix’ the shoddy work done by Jacque Stoltz. Shahid’s installer a rude and obnoxious Eugene arrived with his bad attitude and rude demeanour I saw him busy installing flexible plastic instead of conduits. When I asked Eugene why he was not installing conduits he became very rude and shouted at me. He later apologised when a family member intervened he then said that I must go and ask Jacque Stoltz to come and fix his shoddy work.and walked out with no intervention from Shahid. Shahid then told us that he will come on Wednesday 27th December 2023 to fix Jacque Stoltz mess. Jacque is missing in action. Should nothing be done by Wednesday I will be pursuing this matter against then.
Jacque Stoltz has blocked all our numbers. The aircons are recently installed and under guarantee so we now have no recourse.
We contacted Sunrose Distributors as they referred Jacque Stoltz to us as their installer. Shahid instructed me to buy 2 lengths of conduit piping and clips. I asked Shahid what width of pipe I should buy and he dAfter much of a challenge Shahid came this morning 23 December 2023 to ‘fix’ the shoddy work done by Jacque Stoltz. Shahid’s installer a rude and obnoxious Eugene arrived with his bad attitude and rude demeanour I saw him busy installing flexible plastic instead of conduits. When I asked Eugene why he was not installing conduits he became very rude and shouted at me. He later apologised when a family member intervened he then said that I must go and ask Jacque Stoltz to come and fix his shoddy work.and walked out with no intervention from Shahid. Shahid then told us that he will come on Wednesday 27th December 2023 to fix Jacque Stoltz mess. Jacque is missing in action. Should nothing be done by Wednesday I will be pursuing this matter against then.