Excellent Managing Agent

I'm working with Zulberg Estates now for more than 1 year and want to share my experience. I leave it on 4 star so far, just because the business relation ship is still "fresh". Maybe in another year I will revert back.

Anyway I'm not a tenant, I want to share my perspective as an owner and trustee in a sectional title scheme.

We had to change from our previous MA which was an absolute catastrophy to work with and we actively searched for a replacement. Zulberg Estates was recommended by some former trustees and I gave it a try. I met with Rosa a few times and after our appointments were absolutely satisfying I introduced her to my fellow trustees.

Maybe my review is one sided as I can only compare it to our previous partners but now we have a driven agent who: - reminds us about paperwork in time - replys to mails within 24-48 hours - pays the bills within 1 week - brings new legislations and changes to our immediate attention - shows her face not only at the AGM - innovative etc etc.

Reading through the other reviews I'm actually confused: are those people aware that Zulberg is managing the properties on behalf of a third person? So if the landlord doesn't want to refurbish the property then Zulbergs hands will be tied. From my experience: as soon one owner or tenant has an issue in their unit, Zulberg will notify us immedietely. But then its up to the trustees - or in the case of the other reviews - owner to decide if the repairs will be approved or not. Zulberg will not gain any more turnover from withholding any documentation. Statements like this are inconsiderate.

Anyways, I'm happy to made the desicion to change to Zulberg and so far no regrets. Lets see what the future will bring.