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JENNA S
1 reviews | Active since Oct 2009
23 Feb 2021, 09:43
Never again!!
In my experience, Zuki Pet has a very poorly put together website and the "human" they have dealing with people's queries should really not be in a customer-centric role!! It was my first time purchasing from them and I am throughly disappointed in both the UI of the website and the POOR customer service from Michelle. I have read some of the reviews online of their company and I sincerely hope that my once-off purchase with them doesn't default to a monthly purchase (like so many others have complained about) because after my short dealings with Michelle, I would really rather not having anything to do with this company EVER again.
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ZUKI Pet's replyOfficial
26 Feb 2021, 08:31Hi Jenna. Chris here, Co-Founder ZUKi . I am sorry that you have had this experience In dealing with our company. We strive for a perfect customer satisfaction experience and but sometimes we fail, we note your comments and thank you for taking the time to leave your feedback.
ZUKI Pet's reply26 Feb 2021, 08:31
Official
Hi Jenna. Chris here, Co-Founder ZUKi . I am sorry that you have had this experience In dealing with our company. We strive for a perfect customer satisfaction experience and but sometimes we fail, we note your comments and thank you for taking the time to leave your feedback.