NO AFTER SALES SERVICE !!!
<p>I puchase a Zuca bag and 2 Lunch boxes. Whereby on day 1 (24 January2017) - first day of school -the Zuca lunch box ripped. I immediately contacted Zuca by e-mail with pictures and a request for a replacement.</p> <p>Jan 24th I contacted them - </p> <p>They failed to respond to my e-mail.</p> <p>I then telephonically contacted them and delivered the lunch box - the very next week.</p> <p>They failed to respond or recognise the problem.</p> <p>22 February 2017 after numerous calls got a response that it was my fault it ripped.</p> <p>Keeping in mind that i have 2 lunch boxes and never seemed to rip the second one.</p> <p> </p> <p>They are ***********, unprofessional and unhelpful.</p> <p>I am contacting the owner of ZUCA to ensure they know how terrible their after sales service in SA is.</p> <p> </p>