PP
Primrose P
1 reviews | Active since May 2013
11 Apr 2021, 00:41
Zubagcine failed to keep their promise.
I have reported this Funeral Services almost 2 weeks ago for their service. Mrs Mgabe, the owner phoned me and threatened me. She also sent me a threat message. I want justice to be served. This company has ****** a lot of people, especially elderly people.
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Zubagcine funerals 's replyOfficial
21 Apr 2021, 12:34Good day Primrose. At Zubagcine funerals we strive to treat our clients fairly and strive to make sure that customers do not face unreasonable post-sale barriers when submitting a claim or make a complaint. If you received unsatisfactory service from us please contact our complaints department on ***. If the response you receive from the parlor is not to your satisfaction, you can escalate the complaint to the Long term Insurance Ombudsman.
Zubagcine funerals 's reply21 Apr 2021, 12:34
Official
Good day Primrose. At Zubagcine funerals we strive to treat our clients fairly and strive to make sure that customers do not face unreasonable post-sale barriers when submitting a claim or make a complaint. If you received unsatisfactory service from us please contact our complaints department on ***. If the response you receive from the parlor is not to your satisfaction, you can escalate the complaint to the Long term Insurance Ombudsman.