LD
Lorraine D

1 reviews | Active since May 2017

03 May 2017, 12:18

ZOOSK DATING SITE, THE MOST ROTTEN ONE EVER

<p>I paid for a 1 month subscription with my credit card. Cancelled subscription few days before renewal. Got billed R449 AFTER cancelling for a 6 month subscription which I did NOT want. I have not been active on the site at all after the 1 month subscription ended. I am absolutely LIVID, FUMING, ENRAGED, IRATE (you name it!!!!) as they have the audacity after 1 month of the 6 month subscription to try and debit my credit card again with another R449. How the hell does that even make any sense????? If I now have a 6 month subscription (which I have NOT been using) WHY would I be billed a month later again???? Fortunately in my favour the debit transaction (attempted 3 times) bounced as there were insufficient funds available. </p> <p> </p> <p>I contacted my bank after the first R449 was taken off my account, to see if they could reverse it but was told they cant and I must take it up with Zoosk. Well needless to say I have no proof of cancellation and there are NO contact numbers, NO means of communication what so ever. The only way is to email them directly off the site, of which I did numerous times with absolutely NO response from them. I even deleted my credit card details on the site, but obviously my card details are on their system.</p> <p> </p> <p>I had no other choice but to cancel my credit card, before any further transactions came off from them. </p> <p>ZOOSK are the most DISHONEST, DECEIVING *******, swindling money from subscribers accounts once they have your card details. These are ********** transactions and they need to be stopped.</p> <p>I have been on other dating sites and have never experienced any billing issues before.</p> <p> </p> <p>I WANT MY MONEY BAC****!</p> <p> </p>

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