They charged me a lot of money to transfer a property I purchased into my name but they never assisted with making sure that the transition was smooth

They charged me a lot of money to transfer a property I purchased into my name but they never assisted with making sure that the transition was smooth. I couldn't even get ahold of the agent (Derrick Ndlovu) who sold me the property. After their money was paid they just dumped me. I have issues with the paper work of the house and the electricity. I emailed them numerous times but they just said they will get back to me. I wouldn't recommend that you use them.