KP
Kylan P
1 reviews | Active since Aug 2020
28 Dec 2023, 07:33
Zoie Health
Zoei health, all-in-one womens digital clinic. I made an telephonic appointment with them for my wife. The first day there was no call from them, we then rescheduled the appointment for the next day. This happened over a period of 3 consecutive day and still had not received any calls. I was in communication with their whatsapp number who made a promise that a doctor would call us on the third day.
This is so unprofessional and I would not recommend this to anyone.
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Zoie health's replyOfficial
26 Feb 2024, 09:17Hello Kylan, thank you for your feedback. We do apologise for the experience you had and the technical difficulties that occurred. We hope that the steps we took to rectify this matter was to your satisfaction. We pride ourselves on giving you excellent service. We apologise again for the experience you had.
Zoie health's reply26 Feb 2024, 09:17
Official
Hello Kylan, thank you for your feedback. We do apologise for the experience you had and the technical difficulties that occurred. We hope that the steps we took to rectify this matter was to your satisfaction. We pride ourselves on giving you excellent service. We apologise again for the experience you had.