NM
Nokuthula M

1 reviews | Active since Mar 2021

02 Apr 2022, 09:05

TERRIBLE SERVICE AND A ****

ZoeyWigs is a BIG JOKE. I order a wig combo and when I asked for the tracking number the next day, you get “Sisi I will send it don’t worry we always deliver”. Took them a full week to send the tracking number on top of that before you purchase they tell you shipping takes between 2 - 8 days. Everyday you must be the one following up and asking where your package is and all you get is a person beating about a bush going around in circles instead of just being honest with you and telling you they are a **** and have not shipped your hair. On top of that when you go to the store physically the lady that should assist you tells you she’s tired, shouts at you for being impatient and tells you she has to check if it’s gone. Now you must call the owner and have her confirm to the lady that you can get your hair and even so the owner will not answer your call because of the **** service they provide.

With the kind on service they are providing customers, their company will not exist in a years time. You can’t keep taking people money and lying to them about shipping their order when you haven’t!

Complete disaster and disappointment of a hair company!!! So disappointed and will definitely encourage others to NOT EVEN CONSIDER BUYING FROM THEM if you want peace in your life!

If I could rate not rate them any stars I would not put any. SIES!!!!

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