****med by Zoe beauty

I have place an order for skin products on the 25 August 2026 I have no received anything yet I keep sending messages but now she no longer responds or answer my calls I asked for a refund on my money on Instagram she **** and said my delivery is on the way how does it take for a delivery from limpopo to gauteng 3 weeks she doesn't answer my calls and messages has she ****med me ?