FR
Francois R

1 reviews | Active since Jan 2017

24 Jan 2017, 11:35

ZIPZAP FAILS TO PAY

<p>We have a contract with Zipzap to process mobile payments (credit card machine) for our company. During December, they failed to pay over two of our payments. We brought this to their attention and provided them with a summary of payments processed and payments received, but NO RESPONSE!!!</p> <p>Also, their December statement did not provide a detailed list of payments made, but merely a summary of the total payment. However, this summary EXCLUDES the payments due to us and which they have failed to pay over.</p> <p>Several e-mails sent to the company requesting payment have been ignored. We get their read receipts, but nobody gives us the courtesy of a reply. Their contact details are ***, **********

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Replies (1)
Zipzap
Zipzap's reply24 Jan 2017, 12:04
Official

Dear Sir/Madam,

Please can you provide us with either a name or contact details so we can investigate and address your concern. You can email these to ***, I will personally look out for them.

Regards,

Brett

mPOS Product Owner