Poor customer service

Item: Zipzap
Rating: 1

<p>once they have received their money dont expect any after service from them.The doesnt answer his phone.Nobody can help you at the controle centre.I've been told to send a email.I received 12 delivery reports that 12 people at their offices got my email.now 3 days later and nobody phoned me and still the controle centre can assist me.Stay away from them.Rather go for the yoco machine.</p>

Helpful (0)

Replies (3)

Zipzap's replyOfficial

03 Jul 2017, 12:05

Good day,

We apologize for the inconvenience caused and for the lack of communication.

Please provide us with your email address and contact details so that one of our consultants can get in touch with you as soon as possible to assist you where need be.

Regards,

ZipZap Team

Zipzap's reply03 Jul 2017, 12:05

Official

Good day,

We apologize for the inconvenience caused and for the lack of communication.

Please provide us with your email address and contact details so that one of our consultants can get in touch with you as soon as possible to assist you where need be.

Regards,

ZipZap Team

Zipzap's replyOfficial

03 Jul 2017, 12:06

Good day,

We apologize for the inconvenience caused and for the lack of communication.

Please provide us with your email address and contact details so that one of our consultants can get in touch with you as soon as possible to assist you where need be.

Regards,

ZipZap Team

Zipzap's reply03 Jul 2017, 12:06

Official

Good day,

We apologize for the inconvenience caused and for the lack of communication.

Please provide us with your email address and contact details so that one of our consultants can get in touch with you as soon as possible to assist you where need be.

Regards,

ZipZap Team

Zipzap's replyOfficial

03 Jul 2017, 12:06

Good day,

We apologize for the inconvenience caused and for the lack of communication.

Please provide us with your email address and contact details so that one of our consultants can get in touch with you as soon as possible to assist you where need be.

Regards,

ZipZap Team

Zipzap's reply03 Jul 2017, 12:06

Official

Good day,

We apologize for the inconvenience caused and for the lack of communication.

Please provide us with your email address and contact details so that one of our consultants can get in touch with you as soon as possible to assist you where need be.

Regards,

ZipZap Team