MH
Megan H

1 reviews | Active since Feb 2015

22 Feb 2015, 10:48

Inferior device

The POS device has never worked properly (I have owned one for almost 2 years) and takes up to an hour of trying over and over again to connect the app on my phone via bluetooth to the device. Mostly we just give up.<br> I have asked for a refund and the company just never responds. I deal with a different assist person every time, who try to be helpful but they have to contact an IT division for assistance. Sometimes I get a call back the next day. My client is long gone by then.<br> Beware f this inferior product. It is a time waster.

0
Replies (1)
Zipzap
Zipzap's reply05 Aug 2016, 12:33
Official

Hi Megan,

I see this is still open. I cannot find you business on our system. Was this resolved?

Thanks,

Brett

Best regards,