1 reviews | Active since Mar 2018
Clear Credit record but say there is a Judgement
This company is a joke. I app**** for a card reader through my daughters company on the 21st feb 2018 and next day made payment of R1800.00 for the unit. All documents where sent Spoke to consultant Jack Masanabo that all was in order. Sent 2 follow up emails on 27 feb and 1st march 2018 with no response until i called their office. Then was told documents was misplaced on the 1st March and then later found. Jack called and said the machine will be delivered on Monday 05 March which is today. After sending another email today he sent me an email to say that there is a judgement against me. After explaining to him how can there be a judgement when my daughter as no default accounts. Having a current standard bank account and just opened a nedbank cheque account today. He cant answer., I spoke to him at 10h15 today and now its 11h51 and he said he will call back in 10 minutes which he hasn't requesting my refund today. These companies are a bunch of ***** you rather should go the traditional rout e via the banks than with these companies. Biggest mistake. if i don't get my money today will go to SAPS to open a case against them
The industry mandated approval process requires credit checks to be done and unfortunately, the report alerted us to judgements against the applicant. ZipZap prides itself on stringent approval processes for the protection of ZipZap merchants, their customers and our business. It is with much regret we were required to decline the application for ZipZap.
We verified the report to ensure we were not able to provide card acceptance to the applicant, which led to the delay experienced and decline of the application. The applicant has been contacted and notified and a refund has been processed.
Kind regards
ZipZap Management
The industry mandated approval process requires credit checks to be done and unfortunately, the report alerted us to judgements against the applicant. ZipZap prides itself on stringent approval processes for the protection of ZipZap merchants, their customers and our business. It is with much regret we were required to decline the application for ZipZap.
We verified the report to ensure we were not able to provide card acceptance to the applicant, which led to the delay experienced and decline of the application. The applicant has been contacted and notified and a refund has been processed.
Kind regards
ZipZap Management