1 reviews | Active since Aug 2016
Poor service ,and line quality
<p>We recently switched from Telkom to Zinia, with lots of promises.</p> <p>Since the change over we have experienced very poor line qulaity, which still has not been rectified , long delays in getting all the necessary equipment installed, and overall poor service.</p> <p> </p>
The Zinia team has been working tirelessly to resolve the voice quality issues. We believe we have identified an out of box hardware fault, this has been replaced. The service is currently running better and we are monitoring closely to ensure this is resolved permanently. We thank Grant for his patience in this matter, and we are committed to making him a happy client.
The Zinia team has been working tirelessly to resolve the voice quality issues. We believe we have identified an out of box hardware fault, this has been replaced. The service is currently running better and we are monitoring closely to ensure this is resolved permanently. We thank Grant for his patience in this matter, and we are committed to making him a happy client.
What a nightmare dealing with Zinia. Their service and technical knowledge is pathetic.
Since their reply above on 13 Feb, they are still trying to get my land lines to work properly.
All I can say is beware !!!!
What a nightmare dealing with Zinia. Their service and technical knowledge is pathetic.
Since their reply above on 13 Feb, they are still trying to get my land lines to work properly.
All I can say is beware !!!!