No phone lines for three days

<p>Zinia has left our business at a standstill for the third day. You can’t speak to most staff who promise to get back to you, but they don't. On a continuous basis they will tell you that "I have escalated this fault to my Service Supervisor who will be in contact with you accordingly." The common response however is that they do not come back to you. We call from our personal cell phones and email continuously, still not receiving any response from them.</p> <p>The best part is that they have cancelled our contract because they no longer wish to provide us with services. They cannot and never were able to uphold their services. We have never had this much downtime in our business and it reflects terribly with our customers that try to reach us. We are losing allot of business due to the lack of services we are supposed to receive from Zinia.</p> <p>They sell you the world, with better services, quality for money and minimal down time, but we have not experienced any of this.</p>