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Amar D
1 reviews | Active since May 2019
27 May 2019, 08:16
No internet connection 4th day & counting
Internet still down... 4th day in a row and counting.
Last week Zinia said their strength was in the ability to move us to another network. Still waiting!!!
Our business is suffering as a result of your inability to give us a stable internet connection. As always support and management promise assistance , but we're disappointed as usual.
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Replies (2)0
Replies (2)
Zinia's replyOfficial
27 May 2019, 09:38Dear Amar,
My office has been trying to contact you over the last few days. Both calls and emails have been placed. Your service was restored, we need you to reboot your side to reconnect.
Kind regards,
Zinia Managment
My office has been trying to contact you over the last few days. Both calls and emails have been placed. Your service was restored, we need you to reboot your side to reconnect.
Kind regards,
Zinia Managment
Zinia's reply27 May 2019, 09:38
Official
Dear Amar,
My office has been trying to contact you over the last few days. Both calls and emails have been placed. Your service was restored, we need you to reboot your side to reconnect.
Kind regards,
Zinia Managment
My office has been trying to contact you over the last few days. Both calls and emails have been placed. Your service was restored, we need you to reboot your side to reconnect.
Kind regards,
Zinia Managment
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Amar D's updateReviewer Update
27 May 2019, 10:42Dear Zinia Management,
We have rebooted the system several times now. feedback from support is that they are "escalating the issue". The services are not restored as mentioned in your response above.
All due respect, this matter has been going on from early last week... why weren't the relevant escalations done from then?
We have rebooted the system several times now. feedback from support is that they are "escalating the issue". The services are not restored as mentioned in your response above.
All due respect, this matter has been going on from early last week... why weren't the relevant escalations done from then?
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Amar D's update27 May 2019, 10:42
Reviewer Update
Dear Zinia Management,
We have rebooted the system several times now. feedback from support is that they are "escalating the issue". The services are not restored as mentioned in your response above.
All due respect, this matter has been going on from early last week... why weren't the relevant escalations done from then?
We have rebooted the system several times now. feedback from support is that they are "escalating the issue". The services are not restored as mentioned in your response above.
All due respect, this matter has been going on from early last week... why weren't the relevant escalations done from then?