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Wynand W

1 reviews | Active since Jun 2017

05 Jun 2017, 08:47

If you value your business - Stay FAR away from Zinia !!!

<p>These guys have no idea what service delivery is about. According to their sales pitch they have contacts all around the country and have partnered up with most service providers to ensure that they get things done. This is everything but true though. I am sure they are teaching this pitch to there sales staff to repaet like a parrot.</p> <p> </p> <p>In short their service is pathetic, most of the people that work for them can't manage to get anything done in a reasonable time frame, even though they imply that they have all the contacts, which we now know they definetely don't have. Their management is absolutly useless, probably just earning bloated salaries without adding any value and for a communication company they don't know the first thing about communication.</p> <p> </p> <p>They will ignore your problems, and not get back to you at all, leave your business crippled, and when they do eventually come back to you you will just hear that they cannot do anything and blame the problems on some third party.</p> <p> </p> <p>If you value your business and the functionality thereof stay far away from them. You will only regret doing business with them.</p> <p> </p> <p>Worst service provider ever! </p>

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Replies (1)
Zinia
Zinia's reply31 Aug 2017, 11:49
Official

Hi there,

Thank you so much for your comments. Customer service is so important to us, and we would appreciate the opportunity to chat to you further and resolve any issues you have? Please let us know how to get in touch with you so that we can take the matter further!

Many thanks,

The Zinia Team