2mnths awaiting for my refund in SARS

I was told am owing SARS 6k.went in checked for me am having refund thy took what I owned and give the change.21 days verification of my acc details.thy deducted again someone money while awaiting I was told to wait again another 21 days.after that 21 days it was finished on Friday last.Am still awaiting for my refund after 2mnth of waiting till now 15of April