Zestura Store
Unclaimed Business
|2|3 Reviews (last 12 months)|This business does not respond to reviews
Zestura Store
Unclaimed Business
|2
3 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Zestura Store is facing significant customer dissatisfaction centred on undelivered orders, unresponsive support, and product misrepresentation. Customers consistently mention placing orders for tanning drops, knee guards, and similar health products that either never arrive or arrive as entirely different items shipped from overseas. A recurring theme is the lack of contactable support, with email addresses going unanswered and refund requests being denied despite advertised guarantees. Many shoppers express feeling misled by the website's claims and warn others against purchasing.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCJ
Caren J
1 reviews | Active since Nov 2025
11 Nov 2025, 14:19
Zestura tanning captules
I bought 3 packets of tanning tablets. This was 19 September today have received nothing. They keep saying it's on its way but this is ridiculous. I told them I will be reporting them. Think it could be s ****.
Helpful (0)
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Caren J
1 reviews | Active since Nov 2025
11 Nov 2025, 14:19
Zestura tanning captules
I bought 3 packets of tanning tablets. This was 19 September today have received nothing. They keep saying it's on its way but this is ridiculous. I told them I will be reporting them. Think it could be s ****.
0
Replies (0)IK
Ina K
1 reviews | Active since Nov 2025
4 Nov 2025, 15:13
Don't trust the money back guarantee
They state 30 day money back guarantee with no T&C referred to. Yet, when you ask for your money back, they refer to all kinds of T&C, refund and return policies and standard policies. I searched their website for these and could not find any. On top of that they agreed per email that: "We sincerely apologize if this was not clear on the website, and we are reviewing the page content to ensure the policy wording is even more transparent going forward." Admission of fault and still no money back.
Helpful (0)
|Replies (0)IK
Ina K
1 reviews | Active since Nov 2025
4 Nov 2025, 15:13
Don't trust the money back guarantee
They state 30 day money back guarantee with no T&C referred to. Yet, when you ask for your money back, they refer to all kinds of T&C, refund and return policies and standard policies. I searched their website for these and could not find any. On top of that they agreed per email that: "We sincerely apologize if this was not clear on the website, and we are reviewing the page content to ensure the policy wording is even more transparent going forward." Admission of fault and still no money back.
0
Replies (0)A