YH
YolaSiyoyo H

1 reviews | Active since Feb 2020

27 Mar 2025, 05:45

Supported store has no clue what ZeroPay is

Visited a westpack lifestyle store in Ermelo and they had never heard of ZeroPay. I left without the items I had intended to buy

0
Replies (2)
ZeroPay
ZeroPay's reply27 Mar 2025, 08:41
Official
Good day Yolanda,

Thank you for reaching out and bringing this to our attention.

We have escalated the matter to the relevant department on our end and one of our agents will be in contact with you shortly.

Kind regards
The ZeroPay Team
ZeroPay
ZeroPay's reply27 Mar 2025, 11:36
Official
Hi Yolanda, 

We confirm that one of our agents have reached out to you and explained that the use of your Zeropay account for purchases at Westpack are to be done online only.  The use of a Zeropay account is not offered for in-store purchases at Westpack.

Kind regards
The ZeroPay Team