MM
Mandisa M

1 reviews | Active since May 2024

25 Feb 2025, 07:13

Not impressed at all

Zeropay deserves a zero star rating, I mean how do you charge a penalty fee in the morning of the payment due date. Not every bank processes money transfers at midnight, why not wait for business to close at least before they charge you. I am definitely not using them again, I'll just continue with my PayJustNow

0
Replies (1)
ZeroPay
ZeroPay's reply25 Feb 2025, 16:04
Official
Good day Mandisa,

Thank you for reaching out.

We would like to apologize if your experience was not one of a positive nature.

Kindly note that the terms and conditions, at the time of the application, does state the collection date and that, should a collection fail on the due date, there will be a charge that will be added to your balance. 

One of our agents will however reach out to you shortly to explain this and to assist with any other possible questions you may have.

Kind regards
ZeroPay Team