SC
SharnAA(C) Cloete
1 reviews | Active since Oct 2015
09 Apr 2025, 23:28
No refund and ignored emails
I purchased an item online from Kloppers Bloemfontein. Cancelled the order with Kloppers last week Wednesday. I have requested a refund with ZeroPay, but my emails have just been ignored. Can you please refund my money ASAP?
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ZeroPay's replyOfficial
11 Apr 2025, 13:10Dear Ms. Cloete,
Thank you for getting i touch.
We apologize for any inconvenience caused by this. We are only able to process the refund once notified of the reversal of the initial transaction.
We are however pleased to confirm that the matter has been resolved and a refund has been processed on your profile accordingly.
Kind regards
The ZeroPay Team
Thank you for getting i touch.
We apologize for any inconvenience caused by this. We are only able to process the refund once notified of the reversal of the initial transaction.
We are however pleased to confirm that the matter has been resolved and a refund has been processed on your profile accordingly.
Kind regards
The ZeroPay Team
ZeroPay's reply11 Apr 2025, 13:10
Official
Dear Ms. Cloete,
Thank you for getting i touch.
We apologize for any inconvenience caused by this. We are only able to process the refund once notified of the reversal of the initial transaction.
We are however pleased to confirm that the matter has been resolved and a refund has been processed on your profile accordingly.
Kind regards
The ZeroPay Team
Thank you for getting i touch.
We apologize for any inconvenience caused by this. We are only able to process the refund once notified of the reversal of the initial transaction.
We are however pleased to confirm that the matter has been resolved and a refund has been processed on your profile accordingly.
Kind regards
The ZeroPay Team