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sibusiso L

1 reviews | Active since Nov 2016

04 Jan 2024, 08:23

Merchant: Classic Shirt ZA

Hi guys,

I have a serious issue on my hands. I ordered a T-shirt on one of your merchants. The order was done on 24/11/2023. The merchant is classic Shirt ZA.

The key issue is that its well over 40 days with very little follow feedback from classic Shirts ZA. The customer service is very poor and It seems there is very little probability of receiving the garment. I honestly want a full refund of the two payments that have gone off. How does one do this?

0
Replies (1)
ZeroPay
ZeroPay's reply04 Jan 2024, 10:32
Official
Hi Sibusiso

Thanks for getting in touch and for bringing this to our attention. 
We will make contact with the merchant urgently to get an update on your order and will provide feedback to you on the process forward. 

Kind regards, 
The ZeroPay Team