GS
GIOVANNI S

1 reviews | Active since Jan 2021

24 Jan 2021, 09:49

WORST SERVICE EVER!!!

I would never ever in my life recommend zero debt to anyone that has debt, rather consult with the bank and make a deal with them. you will get better assistance......

I begin by saying i joined debtbusters in 2016 when i was in debt, goin through a separation at the time i ws in financial struggle as i never had a job, i lost my contract with debt busters, i then got a job and contacted zero debt,

I RECIEVED THE BEST SERVICE WHEN I PAID, THEY TOLD ME THAT I MUST NOT SPEAK TO NO DEBT COLLECTORS, NO BANKS, NO NOTHING!! EVEN AFTER I PAID THEM I STILL GOT CALLS FROM SHERRIFF OF THE COURT, ZERO DEBT TOLD ME NOT TO WORRY THEY ARE WORKING ON IT. THEY SENT ME SATATEMENTS THAT THEY PAID,

after like a few months of paying they tell me to contact MFC, via EMAIL they sent me, as they never even came to an agreement , they didnt even arrange a count date or anything , everything was via email, always to pay extra for this , i told them i only earn x amount. but to save my name i paid. So i reFused to call MFC as "ZERO DEBT" where supposed to fight on my behalf, i got the affidavits for them.

then all was quiet, thinking all is "hunky dory", I then get a call from my mother in law at the time, saying i must come fetch my summons!!! so , zero debt never helped once again, i sent them the summons i recieved from the sherriff, they said they will assist. all was ok . i paid like a gentleman every month, come 14 February 2017 i have the sheriff waiting outside my gate to pick up my car. i told the sherrif thaat i have proofe of payments, ZERO DEBT WHERE PAYING MFC DIRECT AND NOT THE LAWYERS AS THE LAWYERS REJECTED THE OFFER FROM ZERO DEBT. I called zero debt infront of the sherriff and they said i must give them the car, after that they never contacted me,

i stopped paying them after that.

my car got AUCTIONED for less than half the value i owed, i got holf of them and this is what Blanche simmers had to say...

as per excat email from her response,, Quoted

"From: Blanche Simmers <***> Sent: Thursday, 22 February 2018 11:23 To: 'Giovanni Salottolo' < Cc: *** <***> Subject: giovanni giuseppe fortunato salottolo***.pdf' Good Day Sir,

Kindly be advised that after I have went through all the correspondence between you and Natasha , I see that she has advised you that you have to make arrangements to pay the vehicle outside of debt review as the account was already terminated whilst you were with the previous DC and legal action was already in process.

She has also asked our attorneys to intervene , but they also could not assist in this matter so unfortunately there is nothing we can do as to recover your vehicle.

I have phoned Estelle and she has advised that unfortunately you need to pay the settlement amount in order to recover the vehicle.

You can however request what the shortfall will be after they have sold the vehicle and you can then pay it through the debt review process.

Kind Regards

Blanche Simmers Customer Relations and Queries "

i gave up on life till last year, i got hold of them and asked them WHY??? i spoke to blanche and said she was not in that department at the time and i never ever spoke to her!!!! when i called her after i hacked my email to find them as she said they have no record from natashas computer and she kept quiet and i repetedly asked her WHY DID YOU TAKE MY MONEY IF YOU COULDNT HELP ME!!!! WHY DID YOU NOT BE FRANK WITH ME AND SAY TO ME " GIOVANNI I CANT HELP YOU!!! THEY JUST KEPT TAKING MONEYS FROM ME!!!!!!! I WILL BE TAKING ALL THOSE EMAILS TO THE AMBUTSMAN AND I WILL MAKE SURE THAT ZERO DEBT PAYS FOR THAT SHORTFALL, IM TIRED OF DEBT COUNCELLORS WALKING OVER US INNOCENT PEOPLE . WE GOT TO THEM FOR HELP, THEY TAKE OUR MONEY AND CANT HELP US!!!! DAMB YOU EVIL PEOPLE!!!!

ZERO DEBT HAS MESSED MY NAME UP!!! YOU WILL PAY AND I WILL FIGHT!!!!

0
Replies (7)
Zero Debt
Zero Debt's reply25 Jan 2021, 09:09
Official
Good day

As per your review MFC already took legal action in February 2017 due to non payment.  You only app**** with Zero Debt in March 2017. We were not informed of legal action that was already in process, After notification there off we still tried to negotiate a stay of execution. 
Zero Debt
Zero Debt's reply25 Jan 2021, 09:16
Official
You were also informed to make arrangement with MFC directly as instructed by our attorneys. Also you have stopped payment already in January 2018 whereby we are not needed to render any further service to you.  3 Years later you make the review. Kindly inform us what you expect us to do for you?
GS
GIOVANNI S's update26 Jan 2021, 00:39
Reviewer Update
I explained to the ladies what was going on and what happened. Why not tell me from the beginning before i even paid you, you couldn't help me.

I have every email that i will show the nessesary legal department. You guys in the beginning told me that I must not speak to no one. Every time i got a call from the debt collectors i called you.
Yes the last payment was in January 2018 at the end of the month as per agreement.
In 2017 when my wife at the time (now exwife) hid the summons from everyone, should they not have told you to call me, you as my legal dept should of just told me from the beginning, WE CANT HELP YOU. I speak to many lawyers and told them what happened, and they tell me straight that how you guys went about it, was wrong.

You never complained when i was paying, but you only asked for more,
I could of sold the car for alot more than it was auctioned for. And i could of paid off the shortfall.
I would like you to take my name off your books so i can go to a company that wants to help me and not ***** me like you guys have done!!!

Blanche has my details.
Call me when you read this after 6pm as i got a job to attend to.
.....
Zero Debt
Zero Debt's reply26 Jan 2021, 07:13
Official
Good day 

Once again from your own admission the summons was hid from yourself and from ZeroDebt.  It is only after you app**** and we did negotiations that we were informed of the summons.  We could not have know it from the beginning.  On discovery we still tried to turn the summons around.
GS
GIOVANNI S's update26 Jan 2021, 15:06
Reviewer Update
My point is that I am trying to make is you should of known about the summons before it got sent to my ex wife. she got it in august, I joined you guys in March...HOW DID YOU COME TO AN AMMOUNT WITH MFC IF I WAS HANDED OVER ALREADY!!!
You guys thumbed sucked an amount, and made me gullible!!
The reason why I came to you for help is because I knew I was being handed over. I asked the lady on the phone what I can do, I got the documents from debt busters.
Affidavits, letter of employment from my boss. residential address.



YOUR "WELL TRAINED" STAFF MADE ME FEEL LIKE ALL WILL BE OK!
Mr Salottolo we will help you, just pay X amount so we can get the process going. my Salary was R4000. as a casual. first payment was R3500 im sure.
deny all you want and make me look like the wrong one,but I know in my heart, that God above is watching you fool other people out there!!!

Do you have every email that you sent me???

I would of been happier if you had told me to rather black list my self, and wait it out for 10 years!!!
then I would of blamed myself!!!

one last quote for this ,



REMEMBER ONE THIG....
THE WHEEL TURNS!!!!

CHOW.
Zero Debt
Zero Debt's reply27 Jan 2021, 07:49
Official
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GS
GIOVANNI S's update29 Sept 2021, 00:58
Reviewer Update
Looking back on this review, did you find all the emails that you guys sent me from when I started with you guys.
I have spoken to a few lawyers these past few months and they told me that you guys should of picked up on the summons before my ex wife got them.
You guys still took my money's from me.
I will be going to the ambudsman to see how this will be resolved.

This is not over....