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Mpho M

1 reviews | Active since Oct 2009

09 Mar 2017, 17:30

Still waiting for clearance letter and to be removed from Debt review

<p>I have submitted all my paid up letters and requested to be removed from debt review and be issued with clearance letter, up until today I am still waiting. Consultants have gone awol and no feedback regarding progress of my issue. What should one do to get her clearance letter and be removed from Debt review?</p>

0
Replies (2)
Zero Debt
Zero Debt's reply10 Mar 2017, 07:53
Official

Good Day,

I acknowledge receipt of your complaint for which we thank you as it is only through constructive feedback from our clients that we can identify and improve in areas that need our urgent attention.

Please be advised that an agent will contact you shortly for urgent rectification in regards to the matter.

Zero Debt
Zero Debt's reply18 Oct 2017, 15:06
Official

Good day

I am appointed a the new manager at Zero Debt and it is my mission to rectify and resolve all negative experience that the consumer might have endured. Kindly give me the opportunity to personally investigate your situation.

Please send me an e-mail at *** with you ID number in the subject line and your contact number.

Let us both strive to change this negative review into a positive one.